Following the principles of legality, loyalty, and transparency, and in order to clearly state the terms and conditions under which this website may be used, we make here a full explanation about the:
TERMS AND CONDITIONS
of this website: https://spanishcompass.com.
DATA OF THE LEGAL RESPONSIBLE OF THIS WEBSITE.
Name: COMPASS ACADEMY S.L.
SOCIAL ADDRESS: Number 2 of the street Cinctorres. Postal Code 12006, city of Castellón de la Plana, province of Castellón, Spain.
Legally inscribed in the “Registro Mercantil de Castellón” (Castellón Enterprises Register) in the tome 1765, folio 158, inscription 1, sheet CS-41254 at 2018, July 24th.
COMPASS ACADEMY S.L. is the legal owner of the brand SPANISH COMPASS, under which it offers to the public services of teaching and products related with the brand, all of it through the use of this website stored in different servers and with the urls https://spanishcompass.com and https://spanishcompass.es.
The tax address of COMPASS ACADEMY S.L. is located in Spain, so the operation of the website in all its parts is legally regulated according to the Spanish laws. Especially if we talk about taxes, copyright, protection of personal data policy, cookies policy, payments, refunds, and billing.
This TERMS & CONDITIONS have been written originally in the Spanish language, and all the references to laws and technicisms are based on the Spanish laws. If during the translation to the different languages in which the users are attended arises any type of legal discrepancy, the original document written in Spanish will be the base for interpreting it, and always under the point of view of the laws of Spain.
GENERAL ACCESS CONDITIONS.
The use of the Website https://spanishcompass.com implies full acceptance by the User of all the Conditions of Use of the present Terms and Conditions document, if the User does not agree with its content, he/she must abstain from accessing this Web Site or about using any of its services or products.
The user undertakes not to use the website or its services and content in ways contrary to the provisions of existing legislation applies, both Spanish and the legislation to which is subject according to his/her nationality or place of residence. In case of conflict between two legislations, the Spanish law shall prevail. The User will especially respect the copyright legislation in all the contents of this website, will keep an attitude according to moral and good conduct generally accepted and acquires commitment about not to access the Website for any purpose that could upset public order.
The Company reserves the right to withdraw access to this website, without prior notice to any User who contravenes the provisions of this Terms and Conditions document.
The User who has paid for the use of the Virtual Classroom or any private part of this website which for use requires a paid-access shall also be subject to the preceding subparagraph. In case of removing his/her access to the Website because of the above-mentioned reasons, the User shall not be entitled to a refund, a reimbursement, or compensation of any paid amount in order to use the services contracted through this website.
The Company reserves the right to modify this Terms and Conditions at any time due to a legal mandate, autoregulation or any other reason. So, it’s recommendable to the users to visit this page regularly. It will be applicable in case that the users decide to fill any contact form where personal data are collected.
Both access to this website and the use made of the information contained herein is the exclusive responsibility of the user. COMPASS ACADEMY S.L. shall not be responsible for any consequence, damage or loss arising from such access or use of information.
In this page, the user can find all the information about the Terms & Legal Conditions defining the relationship between the users and COMPASS ACADEMY S.L. as the responsible of this website. As a user, it is important that you know all these terms before continuing your use of this website.
As the responsible of this website, COMPASS ACADEMY S.L. acquires the commitment of process its users and clients information with plenty of guarantees and accomplish with the national and European requirements about personal data using and collecting.
In the case of those users younger than thirteen years old, the valid authorization coming from his/her parents or legal guardian is required.
In no case, we collect data of those users younger than eighteen years old relative to the professional situation, economic situation, privacy or other family members without the valid consent of them.
If you are younger than thirteen years old and you accessed this website without communicating it to your parents or legal guardians you have to avoid to sign-in as a registered user. Ask for your parents or legal guardian to contact us at the e-mail firstname.lastname@example.org to know all the required steps.
In this website the personal data of the users all respected and looked after. As a user, you must know that they are granted.
We did a high effort in creating a safe and reliable space, and that’s the reason why we would like to share with you our principles relatives to your privacy:
- We never ask for personal information unless we really need it to serve you through the services required by you.
- We never share personal information about our users with third parties, except if it is legally required for any reason or if we have the valid authorization.
THE COMPANY has adapted the website https://spanishcompass.com to those mandatory rules contained in the Organic Law 15/1999, of December 13th, about Personal Data Protection (LOPD in Spanish), and to the Royal Decree 1720/2007, of December 21st, also known as the Development Decree for the LOPD. The website accomplishes too with the Regulation (UE) 2016/679 coming from the European Parliament and from the Council, of 2016 April 27th, related with the individual person protection (RGPD in Spanish) and also with the Law 34/2002, of July 11th, about Services for the Information Society and Electronic Commerce (LSSICE or LSSI in Spanish).
CONDITIONS FOR ACCESSING THE PRIVATE PARTS OF THIS WEBSITE.
Inside this website, they can be found some links to private zones of it where some products or services can be bought. These zones are available only after a sign-in process, and some of then only after a payment too.
Those users filling the sign-in process to access them shall accept a contract which contains all the conditions of use of those private zones in detail. That contract is displayed clearly during the sign-in process in order to be reviewed and validly accepted by the user. That contract doesn’t contradict any point contained in this Terms & Conditions, but on contrary, enlarges them providing some additional conditions required for those users willing to use those private zones.
In the sign-in process, the User can see the links to the mandatory contract to be formalized for obtaining access keys to the private parts. Despite this, we give here some links to the different versions of it. The contract content is the same in all the languages in which it is displayed. The original version and so, the only legally valid, is the Spanish version. So, all the translations of this contract to other languages are only a support for the User to be able to understand all the commitments acquired with the formalization of it. The pages in which this contract and its translations can be read are:
LINK TO THE PAGE CONTAINING THE CONTRACT IN SPANISH VERSION (original version and the only binding legally).
LINK TO THE PAGE CONTAINING THE CONTRACT IN ENGLISH VERSION (Not binding translation of the Spanish contract into the English language for a better understanding).
LINK TO THE CONTRACT CONTAINING THE TWO VERSIONS (Both the Spanish binding version and the translation not binding into English, displayed in two parallel columns).
It could happen that some user agrees with this Terms & Conditions page and all its conditions, but on the contrary, he/she doesn’t agree with the contract shown on the sign-in process. In that event, and according to one of the conditions exposed into the contract, he/she must abstain from completing the sign-in process and so, to make any use of the private zones of the website.
COMMITMENTS AND OBLIGATIONS OF USERS.
The user is informed, and accepts, that the simple access to this website does not imply, in any way, the beginning of a business relationship with COMPASS ACADEMY SL. In this way, the user agrees to use the website, its services, and contents without contravening current legislation, good faith, and public order.
It is prohibited to use the website, for illegal or harmful purposes, or that, in any way, may cause harm or prevent the normal operation of the website. Regarding the contents of this website, the following is prohibited:
- Its reproduction, distribution or modification, in whole or in part, unless you have my authorization as a legitimate owner;
- Any vulnerability of the rights of the provider or COMPASS ACADEMY SL as the legitimate owner;
- Use for commercial or advertising purposes.
In the use of the website https://spanishcompass.com, the user undertakes not to carry out any conduct that may damage the image, interests or rights of COMPASS ACADEMY SL or third parties, to disable or overload the website https://spanishcompass.com or to block in any way the normal use of the website.
The user must be aware of the security measures of computer systems on the Internet are not entirely reliable and therefore, https://spanishcompass.com can not ensure for the absence of malware or other elements that can produce alterations in the computer systems (software and hardware) of the user or in their documents, electronic documents or the files contained in them. We also put the necessary effort and the appropriate security measures to avoid the presence of these harmful elements.
In order to achieve it, and among other measures, this website uses techniques for information security generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all in order to prevent unauthorized data access. To achieve these ends, the user agrees that the provider obtains data for purposes of authentication for access control.
Any hiring process or which involve the introduction of personal data are always transmitted using a secure communication protocol (HTTPS: //) so that no third party has access to information transmitted electronically.
COMPANY’S COMMERCIAL GOAL.
COMPASS ACADEMY SL is a company that only offers online language teaching, being specialized in the teaching of the Spanish language and offering those services online using the brand SPANISH COMPASS and always offering some products covered under this brand too.
Therefore, inside this website are not offered Internet access services or electronic components for it, besides doesn’t offer personal computers, other electronic devices or components for them.
SPANISH LANGUAGE OFFICIAL EXAMS: DELE AND SIELE.
Spanish Compass is not an academy subordinated to the Instituto Cervantes (Cervantes Institute). So, it is a private academy which can issue certificates with no official validity.
The content provided in Spanish Compass is fully adapted to the different levels that exist in this examination. However, this doesn’t mean that with the purchase of any of our subscriptions you are acquiring rights for a DELE exam enrolment, or a payment for the same. It’s the user who personally and privately has to request for this DELE exam if he/she wants.
Overcoming of any of the structured levels in which is divided the content of Spanish Compass, does not imply that the person has passed or obtained an official certification.
Spanish Compass can issue to students who wish it private certificates or diplomas which can attest unofficially, about that the User has passed the corresponding level course with Spanish Compass.
Overcoming a full level by the User only implies that he/she has had access to all the content of that level, which corresponds to the same nomenclature of those official exams offered in the Cervantes Institute. However, this is not a guarantee of success in the official exams, if the User wants to do any of them.
The Company declines all responsibility about any kind of claims about official exams. These are completely beyond the control of Spanish Compass and is the Instituto Cervantes (Cervantes Institute) which must solve any issue about it.
In certain cases, The Company can offer through Spanish Compass or in their social networks, videos, explanations or free tips for the user, with the purpose of helping him/her to prepare the official exam corresponding to his/her election. The User understands that the content of these exams is beyond the control of Spanish Compass, and exempts to The Company of any responsibility if the content of the exam doesn’t coincide with that one given in these videos or explanations.
COMPANY AND BILLING.
COMPASS ACADEMY SL has obtained all the legal requirements for the commercial operation of https://panishcompass.com. The Company does not have any physical establishment or another place of business in which the specified services on the Website are offered, the contact between the student and the platform will be only via the internet, phone, and other electronic means.
Any user who requests the payment services of https://panishcompass.com will receive the corresponding invoice. This invoice shall be issued with the data provided by the User during the sign-in process, with full details of the concepts and services contracted, and shall be sent to the e-mail that must be provided during the sign-in process. The Company declines any responsibility if the User does not receive the invoice because the e-mail address or any other enrolment data does not correspond to the truth or have been falsified or distorted in any other way. The company reserves the right to start juridic actions if it is necessary.
The only prices to be billed are those which are stated in the Website, with no additional fees, surcharges, supplements or any other concept that involves a larger quantity than those published in each one of the different options. If for any reason, another concept has to be billed and it does not appear on the Webpage, the User will be duly informed in order to accept or refuse this disbursement.
According to with the provisions of articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication are expressly forbidden, including the possibility of putting under free disposition only a part or all the contents of this website, for commercial purposes or not, and in any medium and by any technical means, without the valid authorization of COMPASS ACADEMY SL. The user agrees to respect the Intellectual and Industrial property rights owned by COMPASS ACADEMY SL.
The user knows and accepts that the entire website, text content, software, content, podcast, photographs, audiovisual material, and graphics, are protected by trademarks, copyright, and other legitimate rights, in accordance with the international standards in which Spain is a party and other property rights and laws of Spain.
Maybe some of the works in this Website might have been done by different design agencies, in which case, they own the copyright or intellectual property, except in the case that this property has been transferred to COMPASS ACADEMY SL or to a third party.
COMPASS ACADEMY S.L. reserves the exclusive right to exploit commercially these contents in any form in order to achieve the commercial purposes and, especially, the rights of reproduction, distribution, public communication, availability, and transformation.
With regard to product references and third-party services, The Company recognizes, in favor of its owners, the corresponding intellectual and industrial property rights; without implying by any mention or inclusion thereof in its website the existence of any rights or responsibilities on the part of The Company with respect to the aforementioned references and services or any kind of support, sponsorship or recommendation.
In case that a user thinks that his/her intellectual property right has been infringed for the unauthorized use of their copyrighted works appearing on this website, can contact COMPASS ACADEMY S.L. indicating:
- Personal data of the holder of the alleged rights infringed, or communication if he is working as an intermediary of the legal owner for the case of the claim.
- Indicate the contents protected by intellectual property rights and their location on the web, the accreditation of the intellectual property rights indicated, and valid declaration in which the interested party is making himself/herself responsible for the veracity of the information provided in the notification.
COMPASS ACADEMY SL does not grant any guarantee nor is it responsible, in any case, for the damages or losses caused by:
- The lack of availability, maintenance and effective operation of the web, or its services and contents;
- The existence of malware, malicious programs or harmful content;
- Illegal, negligent, fraudulent or contrary to this Legal Notice;
- The lack of legality, quality, reliability, usefulness, and availability of the services provided by third parties and available for the users on the website.
The provider is not responsible in any way for damages that could be originated by the illegal or inappropriate use of this website.
Based on the general principles of electronic communication processes, COMPASS ACADEMY S.L. neither guarantees nor assures that the website is free from interruptions, delays, errors or computer viruses. Therefore, the information is proportionate just as it is, without guarantees of any type, specific or implicit, on the accuracy or precision of the information, nor it is guaranteed that is complete.
In case of failure of services due to reasons beyond the control of COMPASS ACADEMY S.L., it will do all in its power to restore the supply, compensating the payment service user where possible and/or appropriate.
This website includes links to other websites external to https://spanishcompass.com for its user’s convenience. Such links do not signify that COMPASS ACADEMY S.L. accepts any responsibility in relation to the content of the linked websites. Once a User enters another web, must comply with the legal requirements stated on that external web, especially those concerning Data Policy and access conditions.
In the event that a User considers that any of the links leads to an inappropriate webpage, he/she can contact with the company to propose its elimination or modification through our Contact Form.
MODIFICATION OF THE WEBSITE.
The Company reserves the right, at any time, to carry out changes to the information contained on the website or suspend access to it at any moment and without prior notice. Should this happen, the users that have paid will receive the proportional part of the corresponding amount not used of a service.
Likewise, COMPASS ACADEMY SL reserves the right to modify at any time and without prior notice the presentation, configuration, location and conditions of access to the website, as well as the contents and conditions required to use them.
REFUND POLICY AND WITHDRAWAL RIGHT.
In accordance with Royal Decree 1/2007 of the General Law for the Protection of Consumers and Users, the right of withdrawal for the contract that any student or customer can request shall take effect immediately from the moment that COMPASS ACADEMY S.L. receives that request.
The User has available a period of FOURTEEN (14) calendar days to exercise the right of withdrawal, counted from the moment in which the keys to access to the Virtual Classroom is delivered. In the case that the withdrawal right is exercised within this period, the paid amount will be refunded in full. All the specific conditions about all types of products and services provided on this website are exposed in the contract displayed in the hiring process. The way to request for a refunding is to send an email to email@example.com. Out of this period, the right of withdrawal expires, and so, no devolution will be allowed.
PAYMENT CURRENCY AND PAYMENT METHODS.
Spanish Compass is legally addressed in Spain and it is mandatory for the current legislation in this country. The defaulted currency for all transactions between the student or customer and the platform is the Euro. If a student or customer makes a payment in another currency, this will be responsible for Exchange rates and/or money transfer.
COMPASS ACADEMY S.L. reserves the right to change the currency for the payments and the payment methods available or their conditions without prior notice.
RESOLUTION OF DISPUTES.
The commercial policy of COMPASS ACADEMY S.L. is based on the development of good commercial relations and, as the case may be, of any other type with any of its users and collaborators. If there is a disagreement or any conflict for any of the points mentioned in this Legal Notice between a User or Collaborator and COMPASS ACADEMY S.L., he/she can contact by the e-mail firstname.lastname@example.org to communicate his/her disagreement, and we will seek a solution that benefits both parties through dialogue.
In addition to the above, COMPASS ACADEMY SL offers also to the user, the dispute resolution platform provided by the European Commission and which is available at the following link: http://ec.europa.eu/consumers/odr/.
In any case, whether an agreement is reached or not and whether negotiations are entered or not, The Company reserves the right to appeal to any Organ, Court, Chamber or entity with the power to settle any conflict under current legislation, even through the courts if necessary or legally enforceable.
In the event of litigation, COMPASS ACADEMY S.L. and the User, with an express waiver of any other jurisdiction, shall submit to the courts and tribunals of Castellón de la Plana, province of Castellón (Spain) for any discrepancies that may arise from accessing this Webpage.
ABOUT THE COMMENTS POSTED ON THIS SITE.
All the comments made on the website https://spanishcompass.com are the responsibility of the author. COMPASS ACADEMY S.L. reserves the right to moderate comments misplaced.
The user must promote discussion and dialogue related to the topic discussed by the author, expressing his/her opinion, consultations and referrals so that is enriching for all. The user has to avoid using profanity, direct attacks, disqualified, or insults. Otherwise, his/her comment will be deleted.
WHO CAN COMMENT ON THIS WEBSITE?
Currently, only those users who completed the sign-in process are able to public comments.
This Terms & Conditions page was updated at 2018, December 10th last time.